Frequently asked
Answers about website redesign, Shopify consulting and working together, pricing, timelines, scope, and how engagements actually work.
01
The timeline depends on page count, content readiness, integrations and the condition of the current site. AT Growth Co. agrees on scope, milestones and a project timeline with you before work begins, rather than promising the same turnaround for every business.
02
A scoped Shopify audit can cover navigation, product pages, the cart journey, mobile usability, apps and merchandising. We confirm the review areas before starting and prioritize the recommendations. A free five-minute video review offers three improvement suggestions; it is not a full technical audit.
03
Yes. AT Growth Co. works with contractors and home-service businesses on clear service pages, mobile-friendly layouts, project proof and quote-request paths. Based in Phoenix, we also serve Scottsdale, the East Valley and businesses nationwide.
04
Projects are custom-quoted after reviewing what you need. Your proposal sets out the scope and price so you can approve it, decline it or discuss changes before committing.
05
An ecommerce consultant helps brands grow online revenue by improving strategy, store performance, customer loyalty, and channel mix across platforms like Shopify and Amazon. The work usually starts with a diagnostic, what's actually limiting growth, and moves into focused execution on the one or two levers that will move the number this quarter.
06
Most senior Shopify experts charge between $150 to $350 per hour, or $5K to $25K for fixed-scope projects depending on complexity. At AT Growth Co., engagements are quoted after a discovery call so the price reflects the actual scope, strategy consultations, fixed-fee projects, or monthly retainers for embedded support.
07
Look for three things: relevant brand-stage experience (consultants who've scaled brands at your size, not 10x bigger or smaller), a clear point of view on what drives growth (not generalist 'we do everything'), and a single accountable owner you'll actually work with, not a salesperson who hands you to a junior team after signing.
08
A consultant is a senior individual operator, usually faster, more affordable, and accountable directly to you. An agency is a multi-person team with broader bandwidth but more overhead, junior staff, and account-manager layers between you and the work. Consultants make sense for strategy, focused execution, and brands under ~$50M. Agencies make sense when you need a large team running many workstreams in parallel.
09
It depends on the lever. Conversion rate optimization (CRO) and Shopify performance fixes can show results within 2 to 6 weeks. Amazon ad portfolio rebuilds typically take 4 to 8 weeks to stabilize. Loyalty and retention systems compound over 3 to 6 months. Strategy work, repositioning, new channels, is a 6 to 12 month horizon. We set realistic timelines per workstream.
10
Shopify and Shopify Plus are the primary focus because that's where the deepest expertise is, but the consulting is platform-agnostic when it comes to strategy, retention, and Amazon. If you're on BigCommerce, WooCommerce, or considering a re-platform, that's a conversation we can have on the discovery call.
11
Yes, most brands need both. Amazon strategy includes listing optimization, A+ content, brand store builds, Sponsored Ads portfolio management, and Buy Box defense across Seller Central and Vendor Central. Many engagements blend DTC and Amazon work because the channels affect each other (pricing, inventory, brand integrity).
12
Most engagements are with DTC and omnichannel brands between $1M and $50M in annual revenue. That's the range where senior consulting makes the biggest difference, past the early scrappy phase, before needing a full in-house team.
13
Both. Strategy consultations are a focused short engagement, project work is fixed-fee against a defined deliverable (Shopify audit, Amazon rebuild, loyalty program design), and retainers are monthly for brands that want embedded fractional ecommerce strategist support.
14
Book a 30-minute discovery call. Bring your store, your current metrics, and the growth challenge keeping you up at night. You'll leave the call with a clear recommendation on whether a consulting engagement is the right fit, and if it is, a written scope and proposal within a few days.
The fastest way to get a real answer is a 30-minute call. Free, no pitch deck.
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